Shipping policy
We deliver to most places in the world. You should bear the freight. The delivery price is an additional price to the product price and may vary depending on the delivery location and/or product type. For remote or hard-to-reach locations that require special attention, additional costs may be added to the order. Flat rate shipping is shown on our checkout page; however, we reserve the right to inform you of any additional shipping charges that apply to your specific shipping address.
Some products are individually packaged and shipped. We cannot guarantee the delivery date, and within the scope permitted by law, for products delivered after the estimated delivery date, we will not be liable for any known delays except to notify you. The average delivery time may be displayed on the website. This is just an average estimate, some deliveries may take longer or deliver faster. All delivery estimates given when placing an order and confirming an order are subject to change. In any case, we will do our best to contact you and inform you of all changes. We do our best to make product delivery as simple as possible.
Ownership of the product will only be transferred to you/customer after we have received full payment of all payables (including freight and taxes) related to the product and delivered the product to the carrier.
We do not guarantee any cooperation with you, including any cooperation with services, products (including new products), or any integration with supplier platforms.
For products lost in transit, all claims must be submitted within 14 days from the time the order status changes to "Completed". All such claims are subject to PODpartner's investigation and its own decision. All such claims are subject to PODpartner investigation and sole discretion.
1. General Information: All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location: Items offered on our website are available for delivery to addresses worldwide. We partner with "podpartner.com" to ensure that your merchandise reaches you promptly and securely.
3. Delivery Time: An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
4. Shipping Costs: Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
5. Damaged Items in Transport: If there is any damage to the packaging on delivery, contact us immediately at wonderpalacecreative@gmail.com
6. Questions: If you have any questions about the delivery and shipment or your order, please contact us at wonderpalacecreative@gmail.com
............................